Customer in the shipping window not getting free shipping on their order. Happened with multiple customers
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Lindsey Schocke
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Bryan D'Avella
Shop Skyflower Lane, has a window of 12 hour enabled, but customer with 2 orders 2 minutes apart did not receive free shipping.
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Lindsey Schocke
Amanda Schaeffer
Shop: Simply Simpson Boutique
Customer profile matched and was within the 24hr window but customer did not receive free shipping.
Jaclyn Sanborn
Shop: Rose Grace Boutique
Shopper with same name and address, within the 12 hour free shipping window did not receive free shipping.
Chelsea
Shop: monty3
One customer isn’t always getting the free shipping window when they qualify. Doesn’t appear to be an issue with other customers.