Live and Live Replay - iOS customers cannot add to cart or add to waitlist
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Shop: ClothedInDignity
Customers on iOS cannot add items to their cart or add items to the waitlist. The button highlights pink when they select a product, but nothing happens when the button is tapped. Confirmed this with different products, sizes, and two different chat support reps duplicated this on their iPhones. Android customers are not experiencing it, also tested with chat support devices, could add to cart normally.
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Chris Hawkins
Fissori and Co. is still reporting this as an issue.
Missy Manzano Shafer
PieceItTigether is still not working! Been 6 weeks for my iOS users not being able to use the app for live shopping! Getting very frustrated when others have been fixed for weeks and others never even experienced the issue
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JoBeth Williams
Southern Loop is still experiencing this issue as well, Android is fine. Apple is not
Beau Peregoy
kalicoclothing reporting this issue today for iOS users on iOS 14
Heather Frawley Brown
Any updates on this? It seems like it's affecting more customers the longer it goes on. We had customers who had no issues on Tuesday's live sale who couldn't add to cart from the app during today's live sale.
Nancy-Kay Neville
Still not working for Royal Splendor. Any updates?
Nancy-Kay Neville
Hello, I am very surprised that I am reading this post. Please let us know the straight answer of when this will be fixed. Each day I am hearing different timeframes. I appreciate the hard work everyone is putting in to correct this.
I posted 2 weeks ago about this issue.... Thank you
Missy Manzano Shafer
Still not working for Piece it Together
Missy Manzano Shafer
ok thank you
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Jennifer Simon
Envydivine reporting as well
Madeline Wareing
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A fix for this is in the process of rolling out to all apps
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Amanda Neff
Madeline Wareing: Do we know when this will be completed? This is significantly affecting our sales!!!
Shelli Jent
Is there an update for this or any resolution? I have a live tonight so I would like as much info as possible. This will be my 3rd live with the app. Creme de la Creme Boutique
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