When "Use separate expiration timer for items added to cart from a shopper's waitlist" is disabled, the setting still applies.
closed
Shop had never turned on the "Use separate expiration timer for items added to cart from a shopper's waitlist" feature per shop logs. The shopping cart timer was set for 24 hours, yet waitlist items were getting a 48 hour timer in error as if it was turned on. The default setting for the separate waitlist timer is 48 hours.
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Lindsey Schocke
closed
Angelica Broady
Christinas Bling Boutiki is having the same issue. Her cart timers are extending to 48hrs when she's adding items back to her customers carts.
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Jennifer Simon
Angels and Arrowheads Boutique experiencing this with all cart extensions. Cart expiration is set to 24 hours. Waitlist is set to 24 hours. Regardless of cart origin, extension adds 48 hours.
JEFF EMMING
{ExpiryTime} for templates (email, private replies, and comments) is adding an extra 24 hours for any variable of 24 (e.g. 24->48, 48->72, etc). Shops can work-around this by just manually entering the expiry time instead of relying on the automated value. Screenshot is of a shop with a 24 hour expiry time.
JEFF EMMING
Values that are not intervals of 24 (e.g. 23, 25, etc) work as expected.
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Lindsey Schocke
Merged in a post:
Cart expiration is longer when the item moves from the waitlist to the cart
JEFF EMMING
Shops are seeing that there is an extra 24 hours added to the cart timer if it moves from waitlist to the cart. "Use separate expiration timer for items added to cart from a shopper’s waitlist" is disabled.
Amanda Schaeffer
Shop: Angels and Arrowheads
Shop is seeing their cart expirations double from 24 to 48hrs, shop is attempting the suggested workaround.