I subscribe to a texting service now that allows to me add keywords and tags. People can text me a a keyword ex, "plus" if they are interested in plus size - then they are auto tagged with that word or I can manually tag. Then when I get a product in only in plus sizes I can send the text only to the plus size customers. I have tags for new arrivals, theme boxes, pre-orders, etc. It also uses a real phone number so I can communicate back and forth if needed. I would LOVE it if CS texting could have keywords like this. Also - it would be awesome if tabs can be changed each text ... to say "pre-order" or "waitlist" when I send certain products. Fingers crossed! :)

I would if we could have our texting platforms like sentextsolutions.com for sending reminder etc to our customers!!

CS currently has the ability to send SMS/text, but it's tied to a specific product (i.e. you must have a product link in the SMS)

Can you add a stand alone function for SMS/text so I don't have a product link?