Instagram error when logging in with IG option | Voters

Instagram error when logging in with IG option

complete

Jaclyn Sanborn

Steps to reproduce:

Clicked shop url from the description on their instagram, clicked the log in with instagram button, and got this error. {"error_type": "OAuthException", "code": 400, "error_message": "Invalid scope field(s): basic"}

June 30, 2020

Lindsey Schocke

Merged in a post:

Instagram - Error

Jennifer Simon

Customers getting error (503) when trying to connect.

March 28, 2021

Ali Harp

Do we know when this will be fixed?

Lindsey Schocke

marked this post as

complete

August 19, 2020

Melissa Warner

I'm able to replicate this with Divas - error with the URL: https://www.instagram.com/oauth/authorize?client_id=65b1fe883fce49448c40fe983717d238&redirect_uri=https://commentsold.com/instagram-connect/callback&scope=basic&response_type=code&state=divas

Lindsey Schocke

marked this post as

in progress

July 6, 2020

Kimberly Weaver

marked this post as

complete

Kimberly Weaver

This issue is resolved!

Kimberly Weaver

We have identified a potential solution and are working on implementing it now. We will update again when this issue is resolved.

Kimberly Weaver

marked this post as

in progress

Instagram has made some changes which are currently preventing shoppers from being able to login with Instagram to CommentSold. Our engineering team is working on a resolution, and we will update as soon as we have more information.

Kimberly Weaver

Merged in a post:

Instagram - Invalid Scope Error

(Term) Ashley Cripps

{"error_type": "OAuthException", "code": 400, "error_message": "Invalid scope field(s): basic"} - Customers receiving this error when logging into shop via Instagram

June 30, 2020

→