Webstore - Undefined error when customers cart
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Jaclyn Sanborn
Customers are getting an undefined error inconsistently when trying to cart items in the webstore on desktop and mobile. it appears to be related to the amount in stock, for ex if 2 are in inventory I got the error when I carted the third. One shop has FPFS enabled and still got this error though
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Cindy Satterfield
What! WWh
Melissa Warner
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This has been resolved
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Jennifer Simon
Vonn + Valici Boutique experiencing this with items in stock and out of stock. Ok seems to clear on in stock items. Refresh not entirely working for customer and was unable to remove items from the cart at checkout. A few skus affected but unable to replicate for those skus on mobile. Pop up seems to be randomized as previous shops reported.
Angelica Broady
Reported by shoplilyandco 3/24/2021, customer and shop owner received error when carting.
Angelica Broady
Reported by twistedsistersky 3/22/21, 2 customers received unrefined error while attempting to cart items.
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Sawyer Pearson
Reported by autumnhilboutique on 3/12/20. 1 item is in stock which carts fine, but when trying to add another the undefined error pops up.
Beau Peregoy
reported again on 2/20/2021 by fivedollarjewlerybychristina
Jaclyn Sanborn
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Jaclyn Sanborn
Reopening.
The Purple Tiger Boutique is still having customers get this error. I tried on a couple items but wasn't able to reproduce. Item is not sold out.
Melissa Warner
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This has been resolved! Thanks for letting us know!! We appreciate you!
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