Combine customer accounts | Voters

Combine customer accounts

complete

Melissa Warner

When a customer logs in via FB and logs in via IG this create 2 accounts. We would like for them to automatically combine based on email addy or physical addy. Also, the same for FB and the App- Same email etc.

November 24, 2018

Melissa Warner

marked this post as

complete

This has been created- It will now merge them upon creation.

Brandon Kruse

marked this post as

in progress

This is coming with the upcoming Instagram roll out! It will now AUTOMATICALLY combine accounts when someone logs in with FB or logs in with IG then does the opposite. Woo!

Keum Gray

Brandon Kruse: does this mean store credit will be under one account as well?

Erin Craft

Brandon Kruse: but we will need to manually combine any one who previously has 2 accounts?

Brandon Kruse

marked this post as

under review

This is coming in the new IG release!

Melissa Warner

When a customer has 2 accounts these are not combining automatically. When the boutique goes to process orders it will NOT combine these as they appear to be 2 different customers