Email - Notifications Not Going Out | Voters

Email - Notifications Not Going Out

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Amanda Schaeffer

Cart reminder emails, new customer emails, order paid and expiry emails are not going out.

Shop needs emails to go out after messenger was flagged by FB.

October 3, 2020

Lindsey Schocke

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January 13, 2022

Lindsey Schocke

Merged in a post:

Waitlist notifications not going out

Melissa Warner

Waitlist notifications are enabled but the customer is not getting them when the item is back in stock. All others are going to their email Customer Madison Carson. Boutique shopstyleyoursenses Admin: Mallory Fitzsimmons

January 13, 2022

Trey Gillette

Receiving additional reports of emails not having been sent for over a week.

Beau Peregoy

5/3/2021 increased number of reports today and over the preceding weekend

Jaclyn Sanborn

Shop: Royal Boutique & Co. Customer report of waitlist email not going out. I tested on my end and it worked, so I couldn't replicate, but the customer didn't receive the email notification. Customer name: Valina Barefoot

Melissa Warner

Can we look into waitlist notifications when they are back in stock to verify they are going out? Boutique is looking at sent messenger notifs and not showing any going out- Customer has it enabled as well.

Brandon Kruse

Push notification? Messenger? Comment?

Melissa Warner

Brandon Kruse: None of them are going out according to the boutique I believe we have this in our next RT going next week.