Waitlist notifications not going out | Voters

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Waitlist notifications not going out

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Melissa Warner

Waitlist notifications are enabled but the customer is not getting them when the item is back in stock. All others are going to their email Customer Madison Carson. Boutique shopstyleyoursenses Admin: Mallory Fitzsimmons

January 23, 2019

Jaclyn Sanborn

Shop: Royal Boutique & Co. Customer report of waitlist email not going out. I tested on my end and it worked, so I couldn't replicate, but the customer didn't receive the email notification. Customer name: Valina Barefoot

Beverly Carey

@Jaclyn Sanborn: yea I’m done with commentsold. Nothing has worked correctly since signing up. Customer service has been a joke and blames everyone else.

Lindsey Schocke

Are you still experiencing this issue?

Mara Whitener

Looks like this is out again! We put in items to replenish and they carted but messages did not get sent out automatically to the customers

Melissa Warner

Can we look into waitlist notifications when they are back in stock to verify they are going out? Boutique is looking at sent messenger notifs and not showing any going out- Customer has it enabled as well.

Melissa Warner

marked this post as

in progress

This bug is in Sprint 14 and should be resolved 2/13 as long as the dev team is able to find the bug and apply a fix.

Brandon Kruse

Push notification? Messenger? Comment?

Melissa Warner

@Brandon Kruse: None of them are going out according to the boutique I believe we have this in our next RT going next week.