Webstore - Site is blank white (New Webstore Design) | Voters

Webstore - Site is blank white (New Webstore Design)

closed

Trey Gillette

Shop reported that their new webstore design is loading a blank page. We have tried checking the various sections of the home page to find what might be causing the issue and resetting them, but the page remains blank.

May 5, 2021

Lindsey Schocke

marked this post as

closed

December 2, 2021

Monique Ward

Webstore design tab and live site shows blank.

Adding home in navigation or slide does not not fix it.

Lindsey Schocke

marked this post as

open

September 20, 2021

Lindsey Schocke

marked this post as

complete

July 6, 2021

Lindsey Schocke

Merged in a post:

New Webstore - Design tab blank

Shanyece Hill

Shop has webstore enabled, you are able to see the old webstore when reverted. We added a color palette, disabled the webstore for 15 minutes then re-enabled it with no recourse.

June 27, 2021

Holly O'Brien

Renada of Renada's $5 Fashion Fix Jewelry is reporting this again. Moved to open. There is no "Image with Text" section to delete.

Beau Peregoy

If you see that the Webstore is blank on iPhones, please check your site for any and all broken links (including headers on drop down menus). Replacing these links might resolve the issue for you.

Kacie Gilworth

Curvy Elise Petite Plus Size Boutique is having a similar issue. It was working fine initially and then it went blank. The live preview and URL is currently blank. This shop just signed up yesterday (5/4). They were designing their new webstore last night - setting their custom domain up, and in the process of trying to verify their domain on Facebook, and then the webstore went blank.

I have reset the color palettes, reverted back to old webstore and was able to see it, disabled webstore and reenabled it.