Bugs

Customers are having trouble bidding during actions on the app. No bid option shows. Web users are unaffected

What is the shop or customer experiencing? Shop is trying to add a CSS code on the Page style section in the page detail, but after clicking on Save & close, it is not saving the code. What is the expected behavior? The CSS code should be saved after clicking on Save & close What error messages are there? No error message, it just doesn’t save the CSS code. Did you replicate? Yes, replicated on our test shops, it does not save! What settings were checked? Site creator>>Pages>>Pages details Provide examples, sku, order #, customer names, and screenshots where possible.NA

What is the shop or customer experiencing? When navigating to Setup >> Sharing and Referral Program tab in the dashboard, the page encounters a "Whoops!" error. What is the expected behavior? The Sharing and Referral Program tab under Setup should load smoothly without throwing a system error ("Whoops!"), allowing merchants to configure their sharing options. What error messages are there? A "Whoops!" error occurs when attempting to access the Setup >> Sharing and Referral Program tab. Did you replicate? Yes, I've tried on my test account and it's working properly. What settings were checked? Setup > Sharing and Referral Program Provide examples, SKU, order #, customer names, and screenshots where possible. NA

What is the shop or customer experiencing? The "Your Trends" section is missing from the team member's dashboard, despite them being granted the specific permission or full permissions. What is the expected behavior? When a Super Admin grants a team member either the "Your Trends" permission or "All Permissions," the "Your Trends" panel should immediately become visible on that team member's dashboard. What error messages are there? NA Did you replicate? Yes. I granted both the "Your Trends" permission and "All Permissions" to a test team member account, and the panel still does not appear on their dashboard. What settings were checked? Team>> Permissions Provide examples, sku, order #, customer names, and screenshots where possible. NA

When a customer is on the app and shopping- adds an item to cart and then +1 inside the cart it carts as a "Web" item vs App item breaking loyalty if app limited

What is the shop or customer experiencing? Shop came stating that their customer is having issue with subscription. Customer wants Gummies, Sleep, 750mg, But when they select this variant and then hits subscribe and save, It changes with a different variant color. However, If they did it with the one time purchase, It is showing the correct item with correct variant. What is the expected behavior? Customer should be able to hit the subscribe button with the correct variant. What error messages are there? NA Did you replicate? Yes. I replicate it from my end and I am getting the same as the customer is getting. Wrong variant when hit subscribe and save. What settings were checked? I have checked the products details, Checked the subscription column. Also I download the shop app and replicate on my end. I get the same issue as the customer. Provide examples, sku, order #, customer names, and screenshots where possible. SKU: GUMMIES

What is the shop or customer experiencing? The shop tried to publish the products by clicking on the 3 dots of the product selection >> Then clicking on Publish to webstore however the items in the selections were not getting published to the webstore. What is the expected behavior? After clicking on the publish to webstore, the products should be posted to web. What error messages are there? NA Did you replicate? Yes, I replicated on the test shop by creating a product selection and posted to both website and app. The product started showing on the website. What settings were checked? Checked shop logs and checked if products not posted to the website Provide examples, sku, order #, customer names, and screenshots where possible. SKU: pp081626-100 through 177

What is the shop or customer experiencing: The shop is experiencing an issue on their dashboard's Waitlist tab where duplicate product listings are appearing across multiple pages. They want these duplicate listings consolidated into a single product entry instead of having multiple separate sections for the exact same item, as it is causing confusion. What is the expected behavior: Each unique product SKU should only appear once in the Waitlist tab directory, consolidating all waitlisted customers under a single product entry rather than splitting them into duplicates across different pages. What error messages are there: There are no explicit error messages on the screen. Did you replicate: Yes, the issue was successfully replicated with the view set to 100 items per page. When searching for the specific SKUs via the Waitlist tab search bar, only a single entry displays. However, when manually browsing the pages, the identical SKUs loop and display on multiple separate pages. What settings were checked? -Checked the Waitlist tab dashboard. -Verified the search bar filtering behavior. -Adjusted and verified the rows-per-page product count settings (set to 100 items per page). Provide examples, sku, order #, customer names, and screenshots where possible. -Example 1: Product: Calico covered baker SKU: Custom005 Location: Appears once on Page 7 and duplicates on Page 19 (under the "Customer 005" tab view). -Example 2: Product: Handmade Patriotic Star Pillow B SKU:APLW002 Location: Appears once on Page 6 and duplicates on Page 19.

What is the shop or customer experiencing? Shop is unable to create a schedule sale, when the shop adds the information and clicks on create schedule sale, it does nothing. What is the expected behavior? Shop should be able to create the scheduled sale. What error messages are there? No error message, it just does nothing after, shop click on create schedule sale after adding information Did you replicate? Yes, replicate on the Shop account and our test account, we were able to create one. What settings were checked? Check if shop logs are created, but no shop logs are created Provide examples, sku, order #, customer names, and screenshots where possible. It's happening with any collection or product they are trying.

What is the shop or customer experiencing:- The shop's Meta Business Extension was disconnected, and the merchant wants to know the exact date, time, and root cause/reason behind the disconnection. What is the expected behavior: Clear visibility/logging when a critical integration disconnects, or auto-reconnection/stability without silent dropping. What error messages are there: N/A Did you replicate: N/A What settings were checked: Navigated to Social setup > Meta Business Extension. Audited Shop Logs for disconnection timestamps and root-cause events. Provide examples, sku, order #, customer names, and screenshots where possible.N/A