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CTL - Unable to Purchase Shipping Labels
Shop is unable to purchase shipping labels. Shop uses GoShippo and receives the error "Error purchasing label: The rate has changed originally quoted $5.09, now getting $7.39. Please try again." for all orders. This seems to be a new issue from the previous label error today.
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3
Square order not syncing
Some of the orders are not syncing to the square. Here are a few orders which is not syncing over to Square correctly, checked Avalara is already enabled, 103, 98, 96, 80, 75, 16, 73, 39, 48.
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1
PayPal Braintree Token error on app
While selecting the Payment method PayPal and customers tried to checkout then getting PayPal token error. After updated the Token on Mobile app then the error occurs immediately. PayPal is working on Webstore but not app. Token generated multiple times but same error occurred - Incorrect accessToken Syntax
4
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under review
12
Hide Brand Style Number Option for Packing Slip is Not Hiding the Style Number
Shop wants to Hide Brand Style Number from packing slip but this option doesn't work. Tried replicating but seems it's broken.
1
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under review
14
iOS Checkout - Error: Something Went Wrong
iOS app customers are reporting an error message at checkout for Square Pay shops. Error: "Something went wrong please contact the developer of the application and provide them with the error code: unexpected"
2
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in progress
15
Loyalty Not Getting Earned
Customers are not getting loyalty credit back to their accounts for their purchases. Loyalty enabled March 4th at 5:45pm and all orders made after this are not earning loyalty automatically.
0
1
Order Without Name
Shop: The Bouncing Doodle reports that order 8603 came in without a name attached. Even though shop's mobile guest checkout is disabled and customer has placed the order through Mobile.
0
18
The SKU in the CS catalog is different from the one in the product tab.
Ave 3 Dropship products showing same SKU in product tab
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1
Unable to update announcement banner color on app
shop is unable to update announcement banner color on app, changes only reflects on web
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2
Square Inventory Not Accurate
Shop had 0 qty/out of stock products in Square but in CS it showed there was item left and they are selling (customers are placing orders and orders are creating). Square orders inventory are not being removed from CS
0
1
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