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Blank FaceBook Page after Clicking Get Started
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Lindsey Schocke
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We now have an alternative to the usual Get Started button that helps with this issue! Please come in to chat support to request that we turn on the alternative for you. It will confirm the customer quickly without the error message.
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Lindsey Schocke
Merged in a post:
Registering on Messenger-iOS
Beau Peregoy
While using iOS, sending "register" to FB business page via Messenger, and following the link provided in the auto-response sends shopper briefly to an all white page, before displaying "Account Confirmed." The blank page has caused some confusion for shoppers. Observed with clovercrownboutique
Madeline Wareing
Mittoshop is also experiencing this issue per Anne
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Lindsey Schocke
Shop: spicychicboutique has several customers getting the basically blank screen when trying to click "Get started" to confirm their account. About 50% of customers are getting to the right confirm page and others are getting the 1 in the top left corner and nothing else.
Example customers:
Jessica Ruggery, Juliana Estrada Nevins, Haley Heine, Kristie Nolan, Ashley Van Tassle, and more messages are coming in.
Here is an example from an iPhone:
Samantha
BoutiqueNouveau is another boutique experiencing this