Auction Bid Price and Time Settings Reverting to Default During Live Stream
T
Tian Miller
What is the shop or customer experiencing: The shop is experiencing an issue during an active live auction where attempting to manually update the bid price and time duration settings results in the values automatically reverting back to their original default values.
What is the expected behavior: The shop should be able to manually adjust and save the starting bid price and time duration for products during a live auction without the input fields resetting.
What error messages are there: None.
Did you replicate: Yes, we were able to replicate the issue on the shop’s setup and checked the live auction feature, went live and tried changing start price for bid and it worked fine.
What settings were checked: Checked the live auction feature, went live, and attempted to change the starting price and duration for bids. On our test account, this process worked as expected.
Provide examples, sku, order #, customer names, and screenshots where possible: SKUs: 3215 & 8968