What is the shop or customer experiencing? The shop is seeing duplicate comments from FB & App on CS dashboard.

What is the expected behavior? It should not be duplicated

What error messages are there? NA

Did you replicate? No, there are no duplicate comments showing on our end.

What settings were checked? Checked live on CS dashboard, FB & App.

Provide examples, sku, order #, customer names, and screenshots where possible. Customer names :Crica F Cirila

Hancy Locn & Dana Biana Toachet