What is the shop or customer experiencing?

When trying to refund the return label for an order, it is giving error.

What is the expected behavior?

When click on refund option in return label section, it should be proceeded.

What error messages are there?

It says “error label was not refunded”

Did you replicate?

NA

What settings were checked?

Order/Fulfillment>> Order Details>> Return Arrow Icon>> Return Label Created section.

Provide examples, sku, order #, customer names, and screenshots where possible.

Order number: 33385