What is the shop or customer experiencing? Live history tab is giving error in processing the live "Failed dispatching transcoding task"

What error messages are there? Failed dispatching transcoding task

Did you replicate? Yes, asked the shop to process the recording from the three dots in live history tab. It did not worked and representative also tried to do that but didn't work. Process recording option is not coming on shop's end.

What settings were checked? Checked the live history tab and tried clicking on process recording.

Provide examples, sku, order #, customer names, and screenshots where possible. Live name: Send September Out With Sparkle, Date: 2025-09-30 19:03:25.