Live Issues- Customers kicked off App & FB
Reports of live issues.
Customers experiencing freezing/spinning & being kicked off of FB stream AND when viewing lives from the mobile app.
Shop upload speeds are above recommended MB (Ex: 40 Upload & 100 Upload) + CST is enabled
Reports of lives dropping all streams and other times it drops just the FB stream and still streams on mobile app.
*Customer says a message pops up really quickly on the broadcast app but then goes away and shortly after that, she is having issues. Unsure of what the error says due to how quickly is goes away.
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