What is the shop or customer experiencing?

The order includes the full address with the street name and apartment number. However, when the shipping label was generated, the apartment number was missing from the printed label. The shop needs to know why the CS system left out the apartment number when creating the label so the order can be delivered correctly.

What is the expected behavior?

When a shipping label is generated, the address printed on the label should match the order address exactly, without any missing details.

What error messages are there?

NA

Did you replicate?

Yes replicated by creating the shipping label on our test account with same customer address, and in our shipping label the apt number is getting printed.

What settings were checked?

Orders/fulfillment tab >> Open order >> Then edit order to confirm the address.

Provide examples, sku, order #, customer names, and screenshots where possible.

Order ID: 4737