Sezzle created an order and charged the customer for it but it was never created on CommentSold side.
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Melissa Warner
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We are pretty confident this occurs when a shopper is taking a bit longer at checkout or they go back to the cart after pressing "checkout" Sezzle creates a "temp" order on their end that is later "cancelled" Items remain carted on CS so an order is never created. The customer just needs to continue to checkout.
Beau Peregoy