Shopify Error: CommentSold App is not supported.
complete
G
Gia Rose
Can you pleaseadjust our trial period for the days we lost! Thank you for letting me know it is now up and running!!
Melissa Warner
Gia Rose: Yes ma'am, I did :)
K
Kimberly Weaver
complete
This issue has been resolved! You should be able to download the CommentSold app through Shopify with no issues. If you need help with anything, please come see us in chat support!!
J
Jennifer Smith
Any ETA on it being fixed? So far using the program has just added time to my business instead of saving me time.
K
Kimberly Weaver
Jennifer Smith: I do not have an ETA right now, but we are reaching out again to our contacts at Shopify this morning. I will update here with any new information as soon as I have it. I am so sorry for the inconvenience.
Kristen Frisbie
Is there an estimated time frame on when this might be resolved? I'm launching my boutique tomorrow and have a live sale tomorrow evening and was hoping to use this. Otherwise I may have to find some alternative program to use. This was the whole selling point for me to signup for commentsold since it syncs with Shopify.
J
Jennifer Smith
Kristen Frisbie: agreed!
K
Kimberly Weaver
Kristen Frisbie: I do not have an ETA right now, but we are reaching out again to our contacts at Shopify this morning. I will update here with any new information as soon as I have it. I am so sorry for the inconvenience.
Melissa Warner
Kristen Frisbie: Hey Kristen - so sorry about this temp outage. We did extend your trial for you. If you have any questions let us know.
K
Kimberly Weaver
in progress