What is the shop or customer experiencing: There is an escalating cross-platform sync failure affecting multiple shops, including jewelrysense. Bulk-deleting images via the web Managed Media dashboard appears to save "successfully" but fails to update the database properly, causing deleted media to return as blank white spaces on web product thumbnails (specifically thumbnail #5 for SKU: 052626-9). Conversely, the mobile app updates instantly and displays the correct images, confirming the backend deletion works but the web front-end is experiencing a severe asset pipeline or caching glitch. A slow, manual workaround exists by deleting 1–2 images at a time (taking 15–23 seconds per save), but bulk actions remain completely broken.

What is the expected behavior: The products must be invisible over the website.

What error messages are there: No error, only the products shows incorrectly into the website.

Did you replicate: No and I can see the products on the website.

What settings were checked: Checked deleted products and website visible products to confirm, if the shop is correct.

Provide examples, sku, order #, customer names, and screenshots where possibl: skus:Final Sale* is not into the deleted products and not even into the products but still shows into the website