Feature Requests

Shop states that with the new USPS guidelines, they have to measure each package and make sure they are exact down to a fraction of an inch. They would like the ability to manually enter in dimensions if the packaging is slightly larger or smaller while still using flex labels for most packages.

When viewing a product within a product selection, certain information is not available, such as history. For shops that wish to use product selections as a means to review groups of products at a glance and determine which products are and are not published to publish them as a whole, history should be a displayed option.

Confirm there are not already settings or features that do what the shop is asking for. Current Status: The platform currently allows users to add an existing collection to a scheduled sale. However, it does not support the reverse workflow: users cannot automatically generate or create a new collection directly from the parameters or product list of a pre-existing scheduled sale. This requires a manual, multi-step workaround for the merchant. What does the shop want the product to do? The shop is requesting a "Create Collection from Sale" feature. Specifically, if a merchant has already set up a scheduled sale featuring a specific group of products, they want a one-click button or option within that scheduled sale's dashboard to automatically bundle those exact sale products into a brand-new collection. Why/how would it improve sales or efficiency? Drastically Reduces Administrative Overhead (Efficiency): Merchants often plan their sales first (e.g., selecting 50 specific items for a Weekend Flash Sale). Currently, to promote this on their storefront, they have to manually recreate that exact list of 50 items into a new collection. This feature eliminates redundant data entry and saves valuable time. Minimizes Human Error (Efficiency): Manually matching a collection to a scheduled sale leaves room for missing products or adding the wrong items. Automating the collection creation ensures 100% accuracy between what is on sale and what the customer sees in the collection. Faster Marketing Deployment (Sales): Merchants can launch targeted landing pages for their sales much faster. The quicker a collection is live and organized, the faster they can drive traffic to it via email campaigns, social media, or homepage banners, ultimately boosting conversion rates.

Confirm there are not already settings or features that do what the shop is asking for: Confirm there are not already settings or features that do what the shop is asking for. I have confirmed that there is currently no native option to delete specific color variants directly within the New Product Screen. Once a variant is generated, it cannot be removed from this view. What does the shop want the product to do? The shop wants to Delete or Remove color variants while product creation or after product creation. Why/how would it improve sales or efficiency? This allows shops to immediately remove variants that are out of stock or discontinued, preventing them from accidentally publishing unavailable items.

Sisters in style would like to see the sell through for each products This should be found under the reporting>sell through rate tab and lives inside the brands/collection report. So as you click on a specific brand, it shows all associated products with the sell through % as well. This would technically be a column on the main view of the product within the product page

Confirm there are not already settings or features that do what the shop is asking for. I have thoroughly reviewed our current platform configuration and can confirm that we do not currently offer a setting or feature that supports this request. What does the shop want the product to do? The Shop wants a safety toggle or permission setting that locks or disables the ability to merge customer accounts while a livestream event is actively broadcasting. Why/how would it improve sales or efficiency? Protects Real-Time Sales: Prevents accidental merges mid-stream that could scramble active shopping carts and cause immediate cart abandonment.

Confirm there are not already settings or features that do what the shop is asking for. Currently, the shop lacks a feature that allows customers to opt for local pickup when participating in or winning an auction. What does the shop want the product to do? The shop needs a feature that allows auction winners to choose "Local Pickup" as a delivery option during checkout. Why/how would it improve sales or efficiency? The shop wants to enable a local pickup option for auction winners. This will eliminate shipping fees for local buyers and allow the shop to host auctions specifically tailored for the local community.

Confirm there are not already settings or features that do what the shop is asking for. Currently, the platform does not allow Shops to set or adjust the starting bid prices for auction items prior to starting a live stream. Shops must either accept the system-suggested bid or manually enter a custom price on-the-fly during the live event. What does the shop want the product to do? Give Shops the ability to configure, pre-set, or edit the starting bid prices for auction items before their live stream begins Why/how would it improve sales or efficiency? Managing pricing mid-stream distracts the host and disrupts the flow of the broadcast. Pre-setting prices allows for a seamless, hands-free live experience. Also, they can plan their promotional strategies and set accurate starting bids ahead of time, reducing the margin for error during high-energy live shows.

Confirm there are not already settings or features that do what the shop is asking for. Currently, the system only allows shops to manually block a customer or enable the "ignore sold comment" feature (preventing live-stream purchases). However, we lack a granular restriction tier. There is no existing setting that restricts a customer's ability to buy while still preserving their frontend account access. What does the shop want the product to do? The shop wants the ability to "freeze" a customer account. This feature should: Restrict Purchasing: Completely disable the customer's ability to place new orders or checkout across all channels (Web, App, and Live). Retain Access: Allow the restricted customer to still log in, browse the website or app, and view their past order history. Why/how would it improve sales or efficiency? Customer Service Efficiency: Reduces friction and disputes. When a customer is entirely blocked, they often lose access to their order history, leading to an influx of support tickets asking for past invoices or tracking details. Fraud & Risk Management: Allows shops to safely mitigate risk from problematic buyers (e.g., serial returners, payment disputes) without completely cutting off their access to historical data, keeping the shop compliant and organized. Retained Engagement: The customer can still surf the app or site, meaning if their restriction is temporary or resolved, their user journey is not entirely broken.

Confirm there are not already settings or features that do what the shop is asking for: Confirmed. After reviewing the Help Center (HC) documentation and checking all relevant system reports (specifically Reports #30, #31, and #38), as well as the Insights Tab, there is currently no native report or setting that isolates and displays order numbers specifically generated during a LIVE vendor event. No prior feature requests exist for this functionality. What does the shop want the product to do? The shop is requesting a report or data filter that allows them to easily pull and isolate LIVE order numbers specifically for vendor fulfillment after hosting a LIVE event. Why/how would it improve sales or efficiency? * Operational Efficiency: When a shop goes LIVE with a third-party vendor, they need a fast, automated way to send the resulting order numbers to that vendor for immediate fulfillment. Time Savings: Without this report, the shop must manually sort through standard sales data to extract the correct order numbers, which is highly time-consuming and prone to human error. Better Vendor Relations: Having a streamlined report prevents fulfillment bottlenecks, reduces shipping delays, and ensures a seamless workflow between the shop and their vendor partners.