Feature Requests

There is currently no setting within the CommentSold Broadcast App or the dashboard to enable native, real-time Closed Captioning (CC) for live sales on the mobile app or webstore. While Facebook may auto-generate captions on their platform, this feature does not exist for the native CommentSold app or web. The shop is requesting a feature that automatically generates and displays real-time Closed Captions (subtitles) on the screen during a live broadcast. Ideally, this would be a toggle for the viewer to turn on/off, or a setting for the shop to enable for their stream. Adding Closed Captions would drive sales in two major ways: Accessibility & Inclusivity: It allows deaf and hard-of-hearing customers to fully participate in the live sale, understand fit details, and make informed purchases, expanding the shop's potential customer base. "Sound-Off" Shopping: It would also be helpful for users who watch video content with the sound off (e.g., while at work, in public, or late at night). Captions allow these viewers to follow the sales pitch and product details without needing audio, preventing them from scrolling past and missing the sale.

Shop want to delete the Live product selection in Bulk

Shop would like to be able to see digital products and have the item automatically email out to the customer when purchased. Similar to the purchasing of gift cards and the automatic e-gift card email that is sent.

Requesting that reporting timezones should reflect the shop's set timezone so that their reporting is easy for them to parse and use. For example, Sparkle Seed's Timezone is EST in clear language that is easy for them to read. CSV Report #12's Order Time column is showing UTC in a format that is not easy to read. Orders/Fulfillment: December 4th, 2025 12:56 AM CSV Report: 2025-12-04T05:56:34.000000Z The expectation is that the shop's timezone should be set to everything in their account, standardized for their ease of use.

Shop wants to undo the customer's combined account.

Cali quilt co would like the ability to add an item to a scheduled sale when creating the item- similar to adding an item to a collection at product creation. This will help them from forgetting to do this additional step when inputting new inventory and streamline the process

Allow for an editable list that permits shops to update location/quantity/etc. for multiple items without having to open individually. Also be able to edit retail price or sale price or cost in bulk.

I would love to have a feature that has the NET sales on the reporting page and also on the dashboard

Shop is looking for a feature to send the invoice to the customers, as per the shop sometime customers can't find the the Invoice to pay so Shop want to forward the Invoice to the customers for pay.