CTL -- Order Charged Greater Amount Than in Cart
complete
T
Tiffany Mikles
For order 5839660, one item is in the order for $14.  But the order was charged a total of $34, as if there were double the amount of items in the order.
There are no expired or abandoned items associated to the customer account.  Confirmed there is a full charge on Stripe.
Inventory logs indicate an item on the wishlist hit the cart in the same minute BUT that item is in a SEPARATE order made for a waitlist preauthorization, 5839658.
This post was marked as 
complete
B
Bethany Honeycutt
marked this post as
under review
The team is reviewing this issue but it will not be a small task