CTL || Revert Coupon Code Visibility on Checkout Page
C
Christian Olszewski
Confirm there are not already settings or features that do what the shop is asking for. The recent update hid the coupon code input field inside a dropdown menu on the order summary page. This has caused significant user confusion, leading to a noticeable drop in coupon utilization because customers cannot easily locate the option
What does the shop want the product to do? To minimize customer confusion, the Shop is requesting a rollback to the previous layout, where the coupon code input field was fully visible on the checkout page by default.
Why/how would it improve sales or efficiency? This change will significantly enhance the user experience by creating a seamless, intuitive checkout flow, thereby increasing conversion rates and minimizing cart abandonment