What is the shop or customer experiencing?

Customers are receiving incorrect loyalty credits on their orders. Specifically, when a loyalty campaign has the "Live Bonus Stack" setting enabled, the system is failing to apply the standard 2% Base Loyalty credit to the order.

What is the expected behavior?

When the "Live Bonus Stack" setting is enabled, the system should award both the base loyalty and Loyalty campaign simultaneously. For this specific setup, the customer should receive a combined total of 30% cash back (2% Base + 28% Campaign).

What error messages are there?

NA

Did you replicate?

Yes, as per the shop configuration customer should receive total 30% of loyalty cash back 2% Base Loyalty and 28% Loyalty Campaigns.

What settings were checked?

I checked the order and earned loyalty cash back.

Provide examples, sku, order #, customer names, and screenshots where possible.

Order number: Order #745730 received the 28% campaign reward despite the item never being shown on screen and the order being placed before the live sale started. The campaign loyalty triggered simply because the item was in the live sale's product selection. However, as with the main issue, the base loyalty still did not apply.

Order number: 745728