Close the Loop

Lives do not appear to be saving properly. Looking at Live > Live History, for the past two days (Jun 12-13), lives are showing 0 minutes despite multiple products displaying. The lives did NOT auto-post to App/Web as expected. When the video is manually posted to Web/App, the video recording is about 0:01. The Lives were also recorded on Facebook and were recorded in full without suddenly cutting out.

Shop is currently unable ot fill ave shop orders

Shop unable to choose the new product by scanning on Live using a dynamic selection. It reverts back to an old product in the list.

Shop facing issues on Live, scanning the product takes to another product. This is only happening on Admin side, customer side is fine and seeing the correct product at their end. Reporting tab is not working for the Shops, it keeps spinning.

Shops are live and they cannot read comments at all from the app. Facebook comments are coming in selectively but they have to refresh to see them. Also in the app, if they are watching the live in the app and click the shop button, they only see the items that were shown when they entered the live. If they close out of the live (not the whole app) and go in, everything shown so far comes up.

DSP has reported that ALL of their Live shows' "Shop All" options are bringing up the products out of the order that they were scanned in. Confirmed that the products seem to be in order on the webstore.

Shop would like to be able to edit the text of the We Are Live banner that shows up on their webstore when they are live.

Loan amount is not showing correctly on the shop side vs Stripe