Close the Loop

Shop reported unable to make any changes in product Identifiers when Shop clicks on three dots under edit product selection edit Identifier option is not showing due to which the identifiers is not getting edited and impacting lives, also Add product and Add from collections buttons are not working, they are clickable but nothing happens.

When shops are clicking the product name in orders/fulfillment, they are getting "Something Went Wrong". This appears to only be happening for shops with the old product screens.

Shop reported their is 30 to 40% customers who are facing checkout issue and getting error message like Something went wrong and unable to show Apple Pay. Also facing checkout issue if customer choose different payment method like credit card. Also customer are loosing the credits from their account and unable to checkout.

For order 5839660, one item is in the order for $14. But the order was charged a total of $34, as if there were double the amount of items in the order. There are no expired or abandoned items associated to the customer account. Confirmed there is a full charge on Stripe. Inventory logs indicate an item on the wishlist hit the cart in the same minute BUT that item is in a SEPARATE order made for a waitlist preauthorization, 5839658.

Shopper is getting an error for taxes on attempt to purchase a gift card.

Customers are getting an error when trying to checkout with Sezzle: Error Sorry, you have to provide your shipping address to continue.

Products are being restocked but waitlists are not moving for regular waitlist or pre-auth. Customers are able to cart items manually.

Shopper getting charged for the expired items during the checkout through Klarna, which is charging the customer incorrectly for the order. Item retail is different than the order subtotal, and had a huge difference in the order total.

Shops are noticing that customers are unable to cart items on the app during the live/replay. They are seeing "Product Not Found" message when they click on the item in the live

Shop is no able to see images on product tab or any pages , only few customers are able to see the images of products.